Have a question, suggestion, or need help? We'd love to hear from you.
We typically respond within 1-2 business days.
For data deletion or privacy requests, email us with the subject "Privacy Request" and we'll handle it within 48 hours.
Found a bug? Include your device model, iOS version, and steps to reproduce — it helps us fix things faster!
You can permanently delete your SoriStory account and all associated data at any time:
What’s deleted: your profile and account info (name, email, avatar), family profiles, all stories and collections, voice recordings and cloned voices, and Sori chat history. What may be retained: purchase records held by Apple or Google and records required for legal or tax compliance; anonymized data; encrypted backups, which are purged within 90 days.